|
| Home : Terms & Conditions |
Terms & Conditions |
| We at DrKaplanPumps.com are official distributors of the Dr. Joel Kaplan Penis Enlargement Systems and Accessories. We are an Established Company Since 1993. We are Committed to Service and Value. We Stock all the items we sell with a 99.9% order fullfillment. Orders usually ship within 24 hours of payment (one business day). We ship in a discreet brown box with no markings (FDI as sender).Allow 3-7 business days for delivery. |  | PAYMENTS
We accept Checks, Money Orders, all major Credit Cards, Paypal (confirmed address only), E-Check or Western Union Bidpay. N.Y. residents pay 8.65% sales tax. | ALL MERCHANDISE IS BRAND NEW!!
All merchandise sold is brand new. Any questions please contact us. | RETURN POLICY
If you receive a wrong or defective item please call 866-570-7724 for a Return Authorization number (RA#) within 7 days from the date you receive the product. Returns must be received by DrKaplanpumps.com within 14 calendar days from the date the RA# is issued. Products received later than this date cannot be accepted for return. Full manufacturer's warranties are supplied with merchandise. After the return period has expired, please contact the manufacturer to resolve any problems with your equipment. | PRODUCT CONDITION
Products must be returned in NEW Unopened condition as shipped from the manufacturer. Boxes, packing materials, wrappers, cartons, instruction manuals, warranty cards and products must be in their ORIGINAL condition without markings, tape, folds or defacing. Products returned may be subject to a 15% minimum restocking fee, which will be assessed at the discretion of DrKaplanPumps.com. Products returned in damaged or unacceptable condition will be returned to the customer without exchange. | PACKING AND SHIPPING
When Returning Items, Pack all items in a sturdy shipping carton (not just the manufacturer's carton). Include a copy of your invoice in the carton. Please keep the original invoice. Print the RA# on ALL 6 SIDES of the shipping carton. Packages without a visible RA# will not be accepted. Customer is responsible for cost of return shipping. Use the most convenient means of shipping. Insurance is recommended. For products returned in accordance with this policy, you should receive replacement within 14 calendar days from the date we receive the merchandise. Please note that shipping and handling fees are not refundable. Exchanges only, no refunds. |
|
 |
|
| Starter Kits |
| |
| Penis Pills |
| |
| ID Glide |
| |
| ID Juicy Lube |
|
|
|
|
